Please test workflow compatibility using our 7-day free trial before acquiring a commercial license key.
1. Digital Goods Non-Refundability
Because software license keys are delivered electronically, fulfilled and activated license key orders are generally non-refundable once issued.
2. Duplicate Billing Corrections
If you experience duplicate charges due to payment platform latency or cart submit errors, verified duplicate transactions will be fully refunded.
3. Troubleshooting & Technical Resolutions
If technical difficulties prevent initial license activation or runtime operations, our team will assist with setup, key transfers, or activation troubleshooting before reviewing refund eligibility.
4. Submitting a Claim
Refund inquiries must be sent to support@iptranscoderpro.com along with invoice details, registration emails, and system details.